Reflective Journal
ERPs do in fact help the business run more efficiently. In my work history, ERPs have been the normal mode of operation for years. Fortunately, I work for an organization which believes information sharing is a must. Just recently, we received an upgrade to our DR(discrepancy reporting system) and MAXIMO(asset management). Both of these management system house information that is viewed daily by decision makers. The information they glean help pinpoint problem areas with equipment, operational discrepancies, ordering information among many other matters.
However, there have been issues. The old discrepancy system lost functionality prior to the implementation of the new system. Yet, upper management still wanted to know why preventative have gone unreported. Clearly, there was an obviously discontent. So, we had to relay on “good ole” pen and paper to record our issue and place it in four drawer file cabinet. So, old century! Once the new system did become available there was pressure to update information to the new system. The problem with this is we had a full operation schedule, so we perform operations first and the paper work became secondary. The database administrator wanted the information updated and proceeded to inform the direct supervisor our section was insubordinate. Despite all the benefits ERPs offer, office politics does play a significant role in how well it functions.
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